Discovery
A full evaluation of the optimization opportunities in your practice.
Every engagement starts here. We learn how your practice runs, then show you where it could run better.
What you get
Current state map
How the practice runs today, drawn out step by step: phones, scheduling, visits, collections, follow-up and marketing.
Optimization opportunities map
The same picture with the opportunities marked. Your team sees the before and the after side by side.
See it before you change it
The maps follow a patient through your practice, from the first phone call to the follow-up after the visit. Every step shows what happens today next to what it could be.
Today
With Mint
Phone call
Goes to voicemail
Answered or called back
Scheduling
Phone only, office hours
Booked online, reminded by text
Visit prep
Orthotics hunted down mid-visit
Waiting at the front desk
Checkout
Copay billed later
Collected up front
Charting
Finished after hours
Finished the same day
Follow-up
None
Summary and a thank-you
Common questions
- How much does Mint's discovery cost?
- Discovery is a flat $1,500. If you sign on with Mint afterward, the fee rolls into your first month.
- What do I get from discovery?
- You get two maps: a current state map showing how your practice runs today, and an optimization opportunities map showing the same workflows with the improvements marked. Seeing the before and after side by side gets your whole team on the same page before any workflow changes.
- What happens before discovery?
- Before discovery you fill out a short questionnaire for your specialty. It takes about ten minutes and lets us arrive knowing the basics, so our time together goes to your practice.
- What happens after discovery?
- After discovery, the opportunities become a prioritized playbook and Mint executes on it with you. The maps are yours either way.
See what your practice could grow into.
Start with a conversation. If it is a fit, discovery comes next.